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Download Cisco Customer Success Manager Exam Dumps
NEW QUESTION 44
What is the value proposition of customer success for customers?
- A. business vision support
- B. incremental rewards
- C. technical assistance prioritization
- D. external publicity
NEW QUESTION 45
Which two actions are in adoption campaign? (Choose two.)
- A. messaging to users on best practice approaches to their solution
- B. renewal reminder to stakeholders
- C. messaging to stakeholders on new product releases
- D. messaging to stakeholders on the new features of their solution
- E. survey sent to all end users
NEW QUESTION 46
The Customer Success Manager is preparing for a review meeting. The customer has asked for a balance between subjective and objective metrics. Drag and drop the inputs from the left onto the correct subjective and objective categories on the right.
NEW QUESTION 47
What are two examples of expand opportunities? (Choose two.)
- A. adding headcount to manage solution by the customer
- B. providing solution optimization services
- C. training on existing features
- D. increasing license count
- E. hosting an executive review
NEW QUESTION 48
What is the customer success objective of a Quarterly Success Review?
- A. Create a success plan.
- B. Evaluate renewal contract.
- C. Introduce new products and services.
- D. Align work effort to outcomes.
NEW QUESTION 49
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